Mini is says you only need your oil changed every 10k miles but I tend to be fairly hard on my mini so I took it in at 6k miles expecting to have to pay for the oil change (even though it's under a 36k mile maintenance plan) but I only ended up paying for the tire rotation. I will definitely be back for anything else I need.
Excellent service! The technicians are extremely knowledgeable and customer friendly. They remember your car and treat it like part of a family. The technicians take the time to educate their customers on issues and help in prioritizing repair. I have a 2005 MINI convertible that is out of warranty so this type of care is very important to me.
Service is always a pleasant experience. Today was no exception! Keep up the good work!
Great staff. Amir is the best
Excellent service! I was told what to expect, and my car was ready when promised. I was even given a wash & vac! It's so nice when service is above & beyond what's expected. Thanks Amir & Baron Mini team
Baron MINI has always been kind and knowledgeable each time I visit. I feel very comfortable leaving my MINI with a team of professionals, including the outstanding service from my MINI advisor, Amir! Anytime my MINI needs anything, I will always choose Baron MINI.
I was so impressed with Amir and your service staff. I have a service emergency and they fit me, thoroughly explained everything that needed to be done ASAP and what services I have coming up in the future. Purely excellent customer service.
Lori was exceptional to deal with, but waiting 2 hours to see "financing" when paying cash for a car is ridiculous.
Very friendly and helpful customer service liaisons (looking at you, Amir) and service technicians (what’s up, Bill!). It’s always a good time when I visit. Plus, free coffee!
Baron MINI always takes really good care of my mini hardtop. I would never take her anywhere else.
Brandon Shannon could not have been a better salesman! His knowledge, professionalism and attention to all the details made our Mini purchase off the charts! We love our Mini Convertible and look forward to many miles of Mini Touring! Thanks, Brandon!!
Just finished regular maintenance on my 2012 countryman. I appreciate how easy it is to get in and have service done. Everyone there is always friendly. And if it’s going to take longer than I can wait they always offer me a mini loaner. It’s a happy place!
The guys and gals in service are very friendly. Easy to get in and out,
Once again excellent service. Thank you John.
Baron MINI did what other dealers would not: They asked me what I was looking for, and offered to do what was needed to give me the car I wanted! (OK, they didn’t Give me the car...) They swapped out good looking wheels on the spot, for a set I liked better. I had financing in hand, and they said give us a chance to do better. They did. It was a great car buying experience. Thank you Collin and crew.
Loved how fast the service is here.
Nice employees and efficient service scheduling.
The service department in general and John Hickman in particular are the best I have run into in a very long time. John worked hard to explain everything and to make the process painless. They had my Mini for a few days but gave me a great new Mini to drive. And they even washed and vacuumed my car! Can't ask for better than that!!
Excellent service did a great job on the cleanup of the car for me
Amazing service! Amir was outstanding and professional. Definitely recommend.
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