Customer Testimonials

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Google Apr 19, 2018
 

Amazing customer service, you all impress me every time.

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Google Apr 18, 2018
 
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Google Apr 18, 2018
 

Always thorough, conscientious, and friendly!

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Google Apr 16, 2018
 

Fast, professional, and courteous service. Derek did a great job of keeping me up to date and explaining what needed to be done to my MINI.

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Google Apr 16, 2018
 

As always, we had a great experience at Baron Mini. The service is always customer centric. All of the employees are a pleasure to deal with. Our windshield was replaced quickly and all is well.

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Google Apr 13, 2018
 

This is our fourth MINI we buy from Baron Mini and Lisa has always been great! Thank you for making our daughter’s dream a reality! We have truly become a MINI family thanks to you!

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Google Apr 12, 2018
 
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Google Apr 11, 2018
 

I can’t say enough good things about Amir and Britton. Both are true professionals. Amir is thoroughly accommodating and patiently answers all my questions. Britton came off the shop floor to answer all of the technical questions I had after an extensive amount of repairs. Everyone I have ever dealt with at Baron Mini is outstanding. Today was another positive experience.

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Google Apr 9, 2018
 

Great service at Baron Mini! Took extra care of my Mini while fixing an unexpected problem caused by mice. Ordered parts & repaired the problem bt the end of the week. They offered me a loaner car and were very good about keeping me posted on my Mini’s repair status. They even went out of their way to offer less expensive solutions and keep my costs down. Hands down the best experience I’ve ever had at a dealership service center.

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Google Apr 7, 2018
 

I love this place... they take good care of you

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Google Apr 7, 2018
 

Great overall buying experience! Highly recommend Baron Mini. We will definitely look to them first when we are ready for another vehicle for our family. Special thanks to Rayan for helping us make the most efficient use of our time.

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Google Apr 7, 2018
 

Right near the highway.

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Google Apr 5, 2018
 

As always, the service team at Baron Mini took care of me and my car quickly and with good humor. I’m very pleased and highly recommend Baron Mini Service.

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Google Apr 3, 2018
 

Always a professional experience by service reps who know and understand my MINI. They offered a loaner even though service was only 1.5 hours. The work quality was superior as always.

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Google Apr 3, 2018
 

This was my first experience working with Baron Mini Service and it was great!! Everyone was so friendly and helpful. They made it a pleasure to have my car serviced. I don’t think I’ve ever said that before ?

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Google Apr 3, 2018
 
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Google Mar 31, 2018
 

Always great service and attention

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Google Mar 29, 2018
 

Super Sales Person Lisa Foell! Only complaint regards wish I had been informed of warrantee and service packages and daily/monthly possible costs of vehicle operation prior to interacting with the financial salesman. Making big one time expenses for those services are Tough on a fixed budget. Financial Salesmen need to be more sensitive! Nick Ballard was a big help. Kudos to Lisa and Nick! THANK YOU!

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Google Mar 28, 2018
 

Amir knows that when it comes to repairs, you have to know both the car and the person. He's never steered me wrong. I've been to many bad Mini dealers in the past, but Baron revived my faith in the brand.

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Google Mar 27, 2018
 

great sales department.

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Google Mar 27, 2018
 

Always incredibly helpful and patient. Have been using their service department for years and when it was time for a new mini, they went out of their way to make sure the purchase worked for me and I was comfortable. Would highly recommend.

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Google Mar 27, 2018
 

I made the mistake of taking my Mini to another shop and I was extremely unhappy with the service I received. After coming to my senses...I took my car back to Mini and they took care of me just like they always do. I know they took care of my car and I trust the work they do 100%!!! Their attention to detail and customer service is unbeatable!

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Google Mar 26, 2018
 

We received the most spectacular service on Saturday that we've ever received from any Auto Place. I called earlier in the week and the friendly parts department ordered everything ahead of time! While waiting for our free recall to be performed, we enjoyed complimentary beverages and thoroughly enjoyed our visit with an extremely knowledgeable salesperson. We learned about features that exist on our older Mini that we didn't even know existed and even found a wind diverter to help us on Windy days! When it's time for a new Mini... I know just where I'll go!! And I plan to tell everyone I know about this dealership! 125% satisfaction!!! Phenomenal team!!!

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Google Mar 22, 2018
 
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Google Mar 21, 2018
 

Making the appointment was very easy. There was a very short wait time until my Mini was evaluated. John Hickman was very thorough in explaining what was needed and how much it would cost. He also worked to get my car finished on the same day -- important since I had to be out of town the next day. My only concern was the total cost for work and repairs. Over $500 for a thermostat seems out of line. An explanation of the need to replace a required housing with the thermostat was given--- still; an awful lot for a thermostat. I appreciated the courtesy of John and others who helped.SERIOUSLY?? -- $500 for a thermostat??

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